Privacy Policy

At Kohsar Natural, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

Order & Payment Information

  • Order details

  • Payment method (we do not store full credit/debit card details)

Automatically Collected Information

When you browse our site, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Send order confirmations and shipping updates

  • Respond to inquiries and provide customer support

  • Improve our website, products, and services

  • Send promotional offers (only with your consent)

We never sell your information to third parties.

3. Sharing Your Information

We may share your data with:

  • Delivery partners (to ship your order)

  • Payment processors (to securely complete your transaction)

  • Service providers (website hosting, analytics, etc.)

These partners only receive the information necessary to perform their services.

4. Data Protection

We use secure technology and industry-standard practices to protect your personal data from unauthorized access, alteration, or misuse.

5. Cookies & Tracking

Our website uses cookies to:

  • Improve browsing experience

  • Analyze website traffic

  • Save your preferences

You can disable cookies through your browser settings at any time.

6. Your Rights

Depending on your region, you may have the right to:

  • Access the information we hold about you

  • Correct or update your personal data

  • Request deletion of your data

  • Opt out of marketing messages

You can contact us anytime for these requests.

7. Links to Third-Party Sites

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy occasionally. All updates will be posted on this page with a revised date.

9. Contact Us

If you have any questions about our Privacy Policy, contact us:

Kohsar Natural
Email: Support@kohsarnatural.com
Phone: +92 3169666572
Location: E-11 Islamabad, Pakistan